Privacy Policy

Last updated: December 06, 2024

Introduction

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you. We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Our Terms and Conditions govern all use of our Service and together with the Privacy Policy constitute your agreement with us ‘Agreement’. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection and Use

In order to improve our services, we gather several different types of information for various purposes.

Types of information collected

1. Personal Information

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ‘Personal Data’. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City and/or State
  • Cookies and Usage Data.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.

2. Usage Data Information

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device. This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser version, browser type, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, your VPN address, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Use of Data

Formware may use your data for different kind of purposes such as:-

  1. To notify you about changes to our services
  2. To provide and maintain our service
  3. To provide customer support
  4. To monitor the usage of our services
  5. To detect, prevent and address technical issues
  6. To fulfill any other purpose for which you provide it
  7. To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
  8. To allow you to participate in interactive features of our Service when you choose to do so
  9. To gather analysis or valuable information so that we can improve our Service
  10. To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc
  11. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Tranfer of Data

Formware will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information. Additionally, your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Payments

We may provide paid products and/or services within our platform. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

Privacy Policy Routine Updation

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact

If you have any questions about this Privacy Policy, please contact us: [email protected]