Customer success story questionnaire template
Ask your customers how they use your product and use their story to inspire others
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Customer success story questionnaire template FAQs:
What should I include in a customer success questionnaire?
Decide what to include based on your process. If you plan a follow-up interview, keep it short with basic details like role, company, and a quick summary. If you're collecting everything through the survey, add open-ended questions about problems solved, favorite features, and even file uploads for photos. Our pre-made template is a great place to start.
Can I customize this customer success story template?
Yes. Use our builder to upload your own content or choose from our library of photos, videos, and icons. Customize fonts, colors, and backgrounds to match your branding, then pick the right question types to capture great stories.
How do I write a strong customer success story survey?
A good customer success story survey highlights how your product solves real problems. Ask about the customer's role, the challenges they faced, and the measurable results they achieved. These details make stories more authentic and persuasive.
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